Privacy Policy

Who we are

NOD is operated by [legal name of the operator], [registered address]. Privacy questions and requests: [privacy contact email].

What we process

DataWhy
Account details: email, name, optional phone number and whether it is verifiedSign-in, account security, workspace membership, WhatsApp commands you send from a verified number
Content from sources you connect: WhatsApp groups linked to NOD, selected Gmail folders, Slack channels, Jira, Google Calendar and Drive files, documents you uploadExtracting work, building your dashboard, briefs, reports and reminders, and the integrations you turn on
Billing records: plan, price, billing country, payment and invoice references, accepted billing termsCharging for paid plans, receipts, disputes and tax records. Card and bank details are entered with Razorpay; NOD never receives them.
Security records: IP address, request IDs, sign-in attempts, session recordsPreventing abuse and account takeover, rate limits, investigating faults
Product analytics, only if you accept analytics cookiesUnderstanding which features are used. Session recording, advertising pixels and cross-site tracking are not used.

AI processing

Where you use AI features, the relevant content is sent to NOD's AI providers only to produce the result you asked for: NVIDIA AI endpoints for text, and Deepgram for speech. NOD does not use your content to train or fine-tune AI models, and does not ask you for permission to do so. Each provider's own retention of API requests is set by its terms: [confirm the current retention period and no-training setting for each provider account]. AI output can be wrong; check important results.

Google data

If you connect a Google account, NOD requests access to Gmail, Google Calendar and Google Drive only to provide the features you turn on, and stops using that access when you disconnect. NOD does not sell Google user data, use it for advertising, or use it to train AI models.

Who we share data with

Only service providers that run NOD for us, under contract: Supabase (database and sign-in), Render (application servers), Vercel (website), Razorpay (payments), Resend (service email), Cloudflare Turnstile (bot checks), Firebase Cloud Messaging (push notifications you enable), Sentry (error reports, if enabled), PostHog (analytics, only with consent), Qdrant (search index, if hosted externally), and the AI providers above. Integrations you connect, such as Slack, Jira or WhatsApp, receive what you ask NOD to send them. We do not sell personal data. [confirm hosting regions and any international transfer safeguards]

Retention

RecordHow long
Account, workspace content and connected-source recordsWhile your account or workspace exists; erased within 30 days of a completed deletion request
Chat and message contentUnder the workspace's message retention settings, then deleted
Security and sign-in records[confirm period], longer only while investigating abuse
Billing, invoice and accepted-terms recordsFor the period tax and accounting law requires [confirm period, e.g. 8 years in India], even after account deletion
BackupsOverwritten on the provider's backup cycle [confirm]

Your controls

In NOD, under Settings → Privacy & data, you can download your data, correct your profile, disconnect Google and other integrations, choose which optional alerts you receive, and request deletion of your account. Security, verification, billing and invitation emails you asked for are always sent, because your account depends on them. You may also contact us at the address above. You can complain to your local data protection authority.

Changes

We version this policy. When a change affects how your data is used, we tell you in NOD before it applies.